TERMS & CONDITIONS
Please read these terms carefully before using our services.
Last updated: January 2024
1. Acceptance of Terms
By accessing and using the Citisync Wholesale website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Use License
Permission is granted to temporarily download one copy of the materials (information or software) on Citisync Wholesale's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
- Modify or copy the materials
- Use the materials for any commercial purpose or for any public display
- Attempt to reverse engineer any software contained on the website
- Remove any copyright or other proprietary notations from the materials
- Transfer the materials to another person or "mirror" the materials on any other server
3. Account Registration
To access certain features of our website, you may be required to create an account. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain and promptly update your account information
- Maintain the security of your password and account
- Accept responsibility for all activities that occur under your account
- Notify us immediately of any unauthorized use of your account
4. Product Information
While we strive to provide accurate product information, we do not warrant that product descriptions, colors, information, or other content available on the website is accurate, complete, reliable, current, or error-free. If a product offered by us is not as described, your sole remedy is to contact us for a return or exchange.
5. Pricing and Payment
All prices are subject to change without notice. We reserve the right to modify or discontinue any product at any time. Payment must be made at the time of order placement. We accept various payment methods as indicated on our website.
- Prices are listed in US Dollars unless otherwise specified
- Sales tax will be added where applicable
- Shipping and handling charges are additional
- Payment is processed securely through our payment partners
6. Shipping and Delivery
We strive to process and ship orders promptly. However, we do not guarantee delivery dates. Shipping times may vary based on:
- Product availability
- Shipping method selected
- Destination location
- Processing time during peak periods
Risk of loss and title for items purchased pass to you upon delivery of the items to the carrier.
7. Returns and Refunds
We offer a 30-day return policy for most items. To be eligible for a return:
- Item must be unused and in original packaging
- Return request must be made within 30 days of delivery
- Return shipping label will be provided for eligible returns
- Refunds will be processed within 5-7 business days
Some items may not be eligible for return. Please contact our customer service for specific return policies.
8. Intellectual Property
The content on this website, including but not limited to text, graphics, images, logos, and software, is the property of Citisync Wholesale and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our express written consent.
9. Prohibited Uses
You may not use our website or services for any unlawful purpose or to solicit others to perform unlawful acts. You agree not to:
- Violate any applicable laws or regulations
- Infringe upon the rights of others
- Harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
- Submit false or misleading information
- Upload viruses or malicious code
- Attempt to gain unauthorized access to our systems
10. Limitation of Liability
In no event shall Citisync Wholesale, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
- Your use or inability to use the service
- Any unauthorized access to or use of our servers
- Any interruption or cessation of transmission to or from the service
- Any bugs, viruses, or other harmful code that may be transmitted
11. Disclaimers
The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, Citisync Wholesale:
- Excludes all representations, warranties, conditions and terms whether express or implied
- Does not warrant that the website will be uninterrupted or error-free
- Does not warrant that defects will be corrected
- Does not warrant that the website or server are free of viruses or other harmful components
12. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the State of New Mexico, United States. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts in Albuquerque, New Mexico.
13. Changes to Terms
We reserve the right to modify these terms at any time. We will notify users of any material changes by:
- Posting the updated terms on our website
- Sending email notifications to registered users
- Displaying prominent notices on our website
Your continued use of our services after any changes constitutes acceptance of the updated terms.
14. Contact Information
If you have any questions about these Terms & Conditions, please contact us:
Email: legal@citicyncwholsale.com
Phone: +1 (505) 523-2460
Address: 1209 Mountain Road Place Northeast, Unit #6690, Albuquerque, NM 87110